Privacy Policy
Last updated: March 6, 2025
At TradeLens AI, we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your personal information when you use our service.
Information We Collect
We collect information that you provide directly to us, including:
• Account information (email, name, profile picture)
• Trading chart images you upload
• Usage data and interaction with our services
• Technical data (IP address, browser type, device information)
How We Use Your Information
Your information helps us to:
• Provide and improve our analysis services
• Personalize your experience
• Send important service updates
• Maintain service security
• Analyze usage patterns to enhance our platform
Data Security
We implement robust security measures to protect your data:
• Encryption of sensitive information
• Regular security assessments
• Secure data storage systems
• Limited access to personal information
• Continuous monitoring for potential threats
Data Retention
We retain your information for as long as:
• Your account remains active
• Necessary to provide our services
• Required by law
• Essential for business purposes
You can request data deletion at any time.
Your Rights
You have the right to:
• Access your personal data
• Correct inaccurate information
• Request data deletion
• Opt-out of marketing communications
• Export your data
• Withdraw consent
Contact Us
For privacy-related inquiries:
• Email: privacy@tradelensai.com
• Response time: Within 48 hours
• Address privacy concerns
• Request data-related actions
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
Your Consent
By using TradeLens AI, you consent to our Privacy Policy and agree to its terms. If you have any questions about how we handle user data and personal information, feel free to contact us.